Privacy Policy - Flowers West Wickham
At Flowers West Wickham, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
Information We Collect
We collect various types of information to provide and improve our services to you.
Information You Provide
- Your name, email address, and contact details when you place an order.
- Payment information necessary to process your transactions.
- Preferences and feedback you share with us.
Information from Your Use of Our Services
- Browsing history and interaction with our website.
- Device information, including IP addresses and browser types.
- Usage patterns and activity data.
How We Use Your Information
Your information is used in the following ways:
- To provide and maintain our services: Processing orders, managing accounts, and delivering products.
- To improve our services: Analyzing data to enhance user experience and service offerings.
- To communicate with you: Sending order confirmations, updates, and promotional materials.
Data Storage and Security
We take the security of your data seriously.
Data Storage Practices
- Personal information is stored securely on our servers.
- Data is retained only for as long as necessary to fulfill the purposes outlined in this policy.
Security Measures
- Implementation of industry-standard security protocols.
- Regular monitoring and assessment of our systems to prevent unauthorized access.
- Encryption of sensitive data during transmission.
Your Rights
You have certain rights regarding your personal information:
- Access and Rectification: You can request access to your data and ask for corrections if any information is inaccurate.
- Opt-Out Options: You can opt out of receiving promotional communications from us at any time.
- Data Deletion: You have the right to request the deletion of your personal data, subject to legal obligations.
Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. We may share your data with trusted partners who assist us in operating our services, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Necessary for the basic functioning of our website.
- Performance Cookies: Help us understand how visitors interact with our site.
- Functionality Cookies: Remember your preferences and settings.
Children's Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
Legal Basis for Processing
We process your personal data based on several legal grounds, including the necessity to perform contracts with you, compliance with legal obligations, and legitimate interests that do not override your rights and freedoms.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external websites.
Data Breach Notification
In the event of a data breach, we will notify affected individuals and relevant authorities as required by law and take appropriate measures to mitigate any potential impacts.
Your Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
Conclusion
Protecting your privacy is paramount to us at Flowers West Wickham. We are dedicated to ensuring that your personal information is handled securely and responsibly.
